Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and National ID when you register for courses.
• Educational Information: Course enrollments, exam results, certificates, and academic progress.
• Payment Information: Billing details and transaction records (processed securely through encrypted payment gateways).
• Technical Information: IP address, browser type, device information, and usage data to improve our services.

How We Use Your Information

Your information is used for the following purposes:

• To provide and manage your access to our courses and learning materials
• To process enrollments, payments, and issue certificates
• To communicate important updates about your courses and account
• To improve our educational services and user experience
• To comply with legal obligations and accreditation requirements
• To send promotional materials (only with your consent)

Data Security Measures

We implement robust security measures to protect your data:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Secure Storage: Your data is stored on protected servers with firewalls and intrusion detection systems.
• Access Controls: Only authorized personnel have access to personal data, limited to their job requirements.
• Regular Audits: We conduct periodic security assessments and vulnerability testing.
• Data Backups: Regular encrypted backups ensure data recovery in case of technical issues.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

Data Sharing and Third Parties

We respect your privacy and do not sell or rent your personal information. We may share data only in these circumstances:

• Accreditation Bodies: When required for certificate verification and accreditation purposes.
• Payment Processors: Secure third-party services to process payments (they do not store your financial details).
• Service Providers: Trusted partners who help operate our platform (under strict confidentiality agreements).
• Legal Requirements: When required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Educational records and certificates may be retained longer for accreditation and verification purposes.

International Data Transfers

As an international institution, your data may be transferred and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our website. The "Last Updated" date at the bottom of this page indicates the most recent revision.