Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and National ID when you register for courses.
• Educational Information: Course enrollments, exam results, certificates, and academic progress.
• Payment Information: Billing details and transaction records processed securely through encrypted payment gateways.
• Technical Information: IP address, browser type, device information, and usage data to improve our services.

How We Use Your Information

Your information is used for the following purposes:

• To provide and manage your access to our courses and learning materials
• To process enrollments, payments, and issue certificates
• To communicate important updates about your courses and account
• To improve our educational services and user experience
• To comply with legal obligations and accreditation requirements
• To send promotional materials only with your consent

Data Security Measures

We implement security measures to protect your data:

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Secure Storage: Your data is stored on protected servers with access controls.
• Access Controls: Only authorized personnel have access to personal data where needed for their work.
• Regular Reviews: We review our security practices to help protect user information.
• Data Backups: Backups may be used to support recovery in case of technical issues.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

Data Sharing and Third Parties

We respect your privacy and do not sell or rent your personal information. We may share data only in these circumstances:

• Accreditation Bodies: When required for certificate verification and accreditation purposes.
• Payment Processors: Secure third-party services to process payments.
• Service Providers: Trusted partners who help operate our platform under confidentiality obligations.
• Legal Requirements: When required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Educational records and certificates may be retained longer for accreditation and verification purposes.

Data Deletion and Account Removal

You may request deletion of your TASS Academy account and personal data at any time by emailing privacy@tassuk.uk with the subject line "Data Deletion Request". Please include your full name, registered email address, and phone number so we can verify your identity and locate your account.

We will review and process verified deletion requests within 30 days, unless we are required to keep specific records for legal, payment, security, accreditation, certificate verification, or legitimate business purposes. Any retained data will be limited to what is necessary and deleted or anonymized when it is no longer required.

International Data Transfers

As an international institution, your data may be transferred and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our website. The "Last Updated" date at the bottom of this page indicates the most recent revision.